Hotel Guest Study Reveals Growing Demand for Clean Indoor Air

From Problem Rooms to Profit: The Case for Clean Air in Hotels

Hotel Guest Study Reveals Growing Demand for Clean Indoor Air
    12 April 2025
A study by FreshAir Sensors in the United States, shows a growing priority among travellers - clean, smoke-free and odour free air in their hotel rooms. The study found that 4 out of 5 travellers have experienced discomfort from tobacco smells, chemical or VOC odours, mouldy-mildewy smells, or other unpleasant odours during their hotel stay.
 
More than 90% of these hotel guests said they would prefer hotels that can guarantee cleaner indoor air quality, with many willing to pay extra for the assurance.
 
FreshAir Sensors surveyed over 200 frequent hotel guests, and the findings are surprising and very relevant. Indoor Air Quality (IAQ) is quickly becoming a critical factor in guest experience and brand loyalty.
 

• 84% said they’ve checked into “non-smoking” rooms that clearly smelled like smoke.
  

• 95% would choose a hotel that guarantees their room is smoke-free.
  

• 78% have checked into hotel rooms that smell mouldy and requested a room change
  

• 60%+ would gladly pay more for rooms with certified clean air.
  

More importantly - Guests now associate poor indoor air quality with lack of cleanliness and safety.   Hotel guests are clearly focusing on health, wellness and guest room indoor air quality.  This study reveals a clear opportunity for hotels to boost guest satisfaction and bottom line revenue by adopting reliable IAQ solutions.

           Turn Problem Rooms into Profit with PurAire Bipolar Ionisation
Say goodbye to lost revenue from unsellable rooms. With PurAire Bipolar Ionisation, like our SG-FCU/2 or FCU/3 Fan Coil (FCU) installed models, you can silently eliminate odours including tobacco, mould and mildew, quickly transforming a problem guest room into a sellable, revenue producing guest room, with fresh, clean, and welcoming indoor air.

​Hotels using PurAire Bipolar Ionisation are increasing their occupancy rates and driving higher guest satisfaction by delivering “Swiss Mountain-Top Fresh” air quality—every time.
          Choose PurAire—where fresh air means greater revenue.

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